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Every IT manager and CIO knows the drill. The ever-expanding complexity of managing devices, from procurement to retirement, is a constant struggle. Between juggling global supply chains, optimizing costs, and ensuring security, the pressure is on to deliver a seamless IT experience for your company. The landscape is shifting fast, and the old ways of managing devices just don’t cut it anymore.
What if the whole process could be reimagined? What if managing your IT lifecycle could feel as smooth as a click, while giving you full visibility and control over every stage of the device journey? That’s exactly what the devicenow Lifecycle Portal was designed to do. It wasn’t born from a boardroom strategy session—it started with a simple question: How can we make IT management easier, smarter, and future-proof for enterprises?
For years, businesses have struggled with fragmented systems for managing their devices. IT managers have been forced to rely on a patchwork of tools that don’t talk to each other, making procurement, deployment, and maintenance unnecessarily time-consuming. And let’s not even get started on the endless stream of spreadsheets and manual tracking.
When devices are deployed across different regions, tracking inventory becomes a logistical nightmare. Costs spiral out of control, security gaps open up, and troubleshooting becomes a nightmare of delays. You want to keep things running smoothly, but without the right tools, it can often feel like you’re fighting a losing battle.
This is where the devicenow Lifecycle Portal steps in.
The Lifecycle Portal was created through a partnership between devicenow and Techstep, who recognized the need for a unified solution. The goal was simple: eliminate inefficiencies and provide businesses with a flexible, scalable platform that could adapt to the evolving needs of modern enterprises. The result? A platform that empowers IT managers with full visibility and control over their device management process.
At its core, the Lifecycle Portal provides IT managers with a centralized, role-based system to streamline device procurement and administration. Through an integrated Webshop, IT teams can efficiently source and assign devices with full visibility over availability, pricing, and delivery timelines. The days of navigating multiple vendor platforms or relying on outdated procurement processes are over.
But managing devices isn’t just about ordering them—it’s about keeping track of them. A built-in inventory management system ensures real-time oversight of all assets, from newly deployed devices to those nearing the end of their lifecycle. IT managers can also handle key events like repairs, lost or stolen devices, and returns in one place, eliminating the need for scattered tools and manual tracking.
For organizations looking for a more structured, efficient approach to IT asset management, the Lifecycle Portal provides exactly that—a solid foundation for visibility, control, and cost optimization.
As businesses scale, the demand for greater automation and self-service grows. IT teams can’t spend their time manually approving every device order or handling basic troubleshooting. That’s where Lifecycle Portal Pro takes things a step further.
With the Pro version, employees gain direct access to a self-service platform, where they can order new devices, request repairs, or initiate returns—without needing IT intervention. Employees are automatically notified about upcoming renewals and return deadlines, ensuring seamless device lifecycle management.
The Pro version also introduces automated offboarding, integrating with HR systems to trigger device returns and reassignment as soon as an employee exits the company. This not only enhances security and compliance but also ensures that no assets are lost or remain untracked.
For businesses looking to free up IT resources, improve employee satisfaction, and enhance lifecycle efficiency, Lifecycle Portal Pro provides the next level of automation and control.
The devicenow Lifecycle Portal transforms how businesses manage their IT infrastructure. It’s a powerful tool designed for today’s fast-moving enterprise environment, offering flexibility, control, and insight at every stage of the device lifecycle. Streamlined, data-driven, and scalable—it adapts as business grow, eliminating inefficiencies and empowering IT leaders to make smarter decisions.
But the real power of the Lifecycle Portal is its ability to evolve. As technology continues to advance, so will the platform itself. Continuous updates and new features are seamlessly integrated, ensuring that businesses not only keep up with the changing world of IT management but stay ahead of the curve. This adaptability makes the Lifecycle Portal a future-proof solution for enterprises across the globe.
For IT managers and CIOs ready to take control of their IT infrastructure, the future is here. And it’s powered by devicenow.
