MANAGE WORKPLACE IT WITH EASE

Introducing devicenow Lifecycle Portal

Managing workplace IT shouldn’t be complicated. With devicenow's Lifecycle Portal, you gain a centralized solution that covers every stage of your device lifecycle—globally and efficiently. From procurement to replacement, Lifecycle Portal reduces IT management burdens, allowing your teams to focus on what truly matters: your core business.

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devicenow Lifecycle portal

The foundation for smarter IT operations

Managing the IT lifecycle doesn’t have to be a maze of systems, spreadsheets, and manual work. The devicenow Lifecycle Portal brings structure to complexity—offering IT teams a centralized platform to procure, manage, and oversee devices with clarity and confidence. Built for the realities of modern enterprises, it lays the groundwork for efficient, transparent, and scalable device operations—without the chaos.

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devicenow lifecycle portal pro

Less IT workload, more autonomy

As companies scale, IT teams can’t—and shouldn’t—handle every device request manually. Lifecycle Portal Pro shifts routine processes into the hands of your employees, without compromising control. From self-service ordering to automated offboarding, this version is designed to reduce overhead, boost employee satisfaction, and create a seamless digital workplace. Because smart IT management is about more than efficiency—it’s about giving people the tools to move forward.

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Take full control of your global device fleet

Every stakeholder in your device lifecycle gets the tools they need to act quickly and confidently. IT admins can onboard users, monitor asset health, and schedule replacements. Procurement teams gain clarity on costs and supply chains. Support teams handle incidents without needing to jump between systems. With the devicenow Lifecycle Portal, you can:

Set custom approval flows to ensure policy compliance while enabling fast action.
Delegate tasks to local partners or departments without losing visibility.
Stay audit-ready with consistent documentation and tracking for every action.

Manage the entire device lifecycle on a single platform:

Order

Simplify procurement with an intuitive shopping basket offering flexible, tailored ordering and secure SSO access with customizable controls.

Set Up

Get devices into the right hands faster with automated registration and seamless data sync for effortless, error-free deployment.

Oversee

Gain full visibility and control with real-time lifecycle insights and effortless tracking of devices, users, and subscriptions in one centralized platform.

Manage

Streamline device management and reduce downtime with next-business-day swaps worldwide and fast, hassle-free replacements.

Return

Ensure secure, timely returns with automated notifications and eco-friendly recycling or secure decommissioning—no hassle required.

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Designed for Scalability and Efficiency

The devicenow Lifecycle Portal centralizes the management of distributed device fleets, supporting modern global businesses. It includes:

Streamline procurement with real-time access to product availability, pricing, and delivery timelines—tailored to your organization’s setup.

Keep track of all assets in one place, from newly delivered laptops to devices marked for return. Access status updates, user assignments, and location data instantly—no separate tools needed.

Trigger and manage repairs, report lost or stolen devices, and initiate returns—all within the platform. Reduce manual effort and increase operational clarity.

Even more powerful features with Lifecycle Portal Pro

Explore the benefits of extended features for ultimate user empowerment:

End-User Enablement

Empower employees with the ability to order new devices, request repairs, or initiate returns—all without IT intervention. This shifts the burden away from your IT team, allowing them to focus on strategic initiatives.

Integrated HR Systems

Seamlessly integrate with your HR systems to automate offboarding workflows. When an employee exits, devices are returned and securely reset. Admins can then reassign devices within the platform, helping maintain control, ensure compliance, and reduce the risk of untracked assets.

Effortless Notifications

Keep employees seamlessly informed with automatic notifications for upcoming renewals and return deadlines. This proactive approach ensures timely device lifecycle management and minimizes delays.