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With our devicenow DaaS solution, we operate in a fast-moving, modern environment. Speed, performance, and efficiency are our standard. But let’s be honest: sometimes there’s just no time to step back and explore the ideas shaping our industry and discover the great minds behind them.
That’s why we’re launching “3 Questions to…”; a compact Q&A series with thought leaders from our partner network. Only three questions. Only three answers. But plenty of insight. Your knowledge snack for in-between.
In this edition, we take a closer look at the recent EcoVadis Platinum rating awarded to the CHG-MERIDIAN Group and what it means for devicenow. The recognition places the group among the top one percent of companies assessed worldwide and highlights the ongoing commitment to responsible and transparent business practices.
We spoke with Artur Fröhlich, Head of Pricing & Product Management at devicenow, about the significance of this achievement, how sustainability influences customer decisions, and the role independent assessments play in building long-term trust.
As Head of Pricing & Product Management, Artur ensures that devicenow’s offerings are both competitive and aligned with customer needs. He is known for his analytical precision and his ability to create efficient, data-driven processes that support strategic decisions. At the same time, he plays a key role in maintaining strong partnerships and ensuring that our services deliver measurable value.
1. CHG-MERIDIAN has been awarded the EcoVadis Platinum rating, placing us among the top one percent of companies assessed. As part of the group, what does this achievement represent for devicenow?
The EcoVadis Platinum rating for CHG-MERIDIAN is a strong confirmation of our group’s ongoing commitment to sustainability and responsible business practices. For devicenow, this achievement reinforces our mission to offer circular IT solutions that enable customers to use technology in a more sustainable and resource-efficient way. It shows that sustainability is not just a value we talk about; it is embedded in how we operate and deliver value to our clients.
2. Sustainability is becoming a key factor in how companies choose their partners. Why is a rating like this increasingly relevant for our customers?
Sustainability has become a decisive factor in business relationships. Customers want to ensure that their partners not only talk about responsibility but demonstrate it through measurable actions and transparent standards. A rating like EcoVadis Platinum provides exactly that: independent validation that sustainability is deeply embedded in our processes, supply chain, and business model.
For our customers, it offers trust and confidence that by partnering with devicenow and the CHG-MERIDIAN Group, they are contributing to a more sustainable IT ecosystem and can meet their own ESG goals more effectively.
3. How does third-party recognition like EcoVadis contribute to building long-term trust in our work?
Third-party recognition like the EcoVadis Platinum rating plays a crucial role in building long-term trust. It provides independent confirmation that our sustainability efforts are not just self-declared but verified against globally recognized standards. This transparency strengthens our credibility with customers, partners, and employees alike. It shows that we are consistently delivering on our promises and that sustainability and responsibility are integral parts of how we do business today and in the future.
Sustainability plays an important role in how we shape our business model. Our Device as a Service approach supports a circular economy by extending the lifespan of IT equipment, promoting reuse, and ensuring responsible recycling. This model helps customers use resources more efficiently while supporting their own sustainability goals.
