{"id":23724,"date":"2026-06-19T14:41:53","date_gmt":"2026-06-19T12:41:53","guid":{"rendered":"https:\/\/devicenow.com\/?p=23724"},"modified":"2026-06-23T16:33:04","modified_gmt":"2026-06-23T14:33:04","slug":"expert-talks-autonomie-by-design","status":"publish","type":"post","link":"https:\/\/devicenow.com\/de\/expert-talks-autonomie-by-design\/","title":{"rendered":"Autonomie\u00a0by\u00a0Design: Wie Enterprise-IT mehr Self-Service erm\u00f6glichen kann \u2013 ohne die Kontrolle zu verlieren"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Willkommen bei Expert Talks \u2013 dem Podcast, in dem Innovation auf echte Insights trifft. Von devicenow pr\u00e4sentiert, bringt die Reihe Vordenker, Branchenpioniere und starke Partner aus Enterprise IT, Device Lifecycle Management und digitaler Transformation zusammen. Ob Sie Entscheider, Partner oder Digital-Enthusiast sind \u2013 Expert Talks liefert neue Perspektiven und praxisnahe Expertise. Die Folgen gibt es auf Deutsch oder Englisch \u2013 je nachdem, welche Sprache die Story am besten r\u00fcberbringt.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Episode 5: Autonomie&nbsp;by&nbsp;Design: Wie Enterprise-IT mehr Self-Service erm\u00f6glichen kann \u2013 ohne die Kontrolle zu verlieren<\/h2>\n\n\n\n<div style=\"position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; background: black;\">\n   <iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/www.youtube.com\/embed\/oCwD2YEIu0A?si=F8PkV2KiHFwz2tjH\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen=\"\">    \n    <\/iframe>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Die Kollegin versch\u00fcttet morgens um 8 Uhr Kaffee auf ihrer Tastatur. Wie lange dauert es, bis sie wieder arbeiten kann? In vielen Unternehmen lautet die ehrliche Antwort: viel zu lange. Ein Ticket, vielleicht eine Freigabekette, jemand aus der IT, der physisch einen Schrank durchw\u00fchlt. F\u00fcr eine Tastatur.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die meisten IT-Verantwortlichen wissen, dass das so nicht funktionieren kann. Sie m\u00f6chten Mitarbeitenden mehr Eigenst\u00e4ndigkeit geben \u2013 aber kaum \u00f6ffnet man die T\u00fcren, tauchen sofort Fragen zu Kostenkontrolle, Sicherheit, Asset-Tracking und Compliance auf. Pl\u00f6tzlich wird aus \u201elass die Leute einfach selbst zugreifen&#8220; eine deutlich kompliziertere Angelegenheit.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Genau diese Spannung steht im Mittelpunkt dieser Episode. Wie entwirft man ein System f\u00fcr Autonomie, ohne dabei die Kontrolle zu verlieren? Wo schafft Self-Service echten Mehrwert \u2013 und wo braucht es noch immer einen Menschen? Unsere G\u00e4ste diskutieren, wie gute&nbsp;Governance&nbsp;aussieht, wenn sie ins System eingebaut statt nachtr\u00e4glich aufgesetzt wird, warum IT-Teams vom Gatekeeper zum Experience Designer werden m\u00fcssen \u2013 und wie ein sinnvoller erster Schritt f\u00fcr Unternehmen aussieht, die bereit sind, den Zugang zu IT-Hardware neu zu denken.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/open.spotify.com\/episode\/4cNOk6iu3S0AcixFB8MADM?si=a41102b19910456f\">Jetzt auf Spotify h\u00f6ren<\/a><\/strong><br><strong><strong><a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/autonomy-by-design-how-enterprise-it-can-enable-more\/id1823857518?i=1000773892739\">Jetzt auf Apple Podcasts h\u00f6ren<\/a><\/strong><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Die Experten im Fokus<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Drei erfahrene Stimmen teilen in dieser Folge ihre Sichtweisen:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Christin Wehrstedt<\/strong> VP Global Expansion &amp; Strategic Partnerships bei devicenow und Moderatorin der Expert Talks. Christin verantwortet die globale Expansion und strategische Partnerschaften von devicenow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Melanie M\u00fcller<\/strong>&nbsp;Chief Executive Officer bei&nbsp;cora. Als CEO verbindet Melanie eine&nbsp;hands-on-Mentalit\u00e4t mit strategischer Vision \u2013 sie bringt Ideen zur Umsetzung und f\u00fchrt die richtigen Menschen, Rollen und Herausforderungen zum richtigen Zeitpunkt zusammen. Unter ihrer F\u00fchrung definiert&nbsp;cora&nbsp;IT-Support neu: mit einer smarten Locker- und&nbsp;Vending-Machine-L\u00f6sung, die Mitarbeitenden weltweit rund um die Uhr Self-Service-Zugang zu Hardware erm\u00f6glicht. Das Ziel ist klar:&nbsp;cora&nbsp;als Standard in f\u00fchrenden Unternehmen weltweit zu etablieren.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shayne Harris<\/strong>&nbsp;VP International Sales bei&nbsp;devicenow. Shayne verf\u00fcgt \u00fcber mehr als zehn Jahre Erfahrung in der F\u00fchrung leistungsstarker Teams in der Asien-Pazifik-Region und weltweit. In seiner vorherigen Rolle bei Lenovo war er ma\u00dfgeblich an der Expansion von Device and Technology&nbsp;as&nbsp;a Service beteiligt. Heute verantwortet er die Expansion in die M\u00e4rkte Europa, USA und AP und setzt sich leidenschaftlich daf\u00fcr ein, Teams im&nbsp;as-a-Service-Markt aufzubauen, zu f\u00fchren und weiterzuentwickeln. Angesichts des rasanten technologischen Wandels hilft er Kunden dabei, ihre Arbeitsumgebungen so zu gestalten, dass Mitarbeitende produktiver und kollaborativer arbeiten k\u00f6nnen.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Willkommen bei Expert Talks \u2013 dem Podcast, in dem Innovation auf echte Insights trifft. Von devicenow pr\u00e4sentiert, bringt die Reihe Vordenker, Branchenpioniere und starke Partner aus Enterprise IT, Device Lifecycle Management und digitaler Transformation zusammen. Ob Sie Entscheider, Partner oder Digital-Enthusiast sind \u2013 Expert Talks liefert neue Perspektiven und praxisnahe Expertise. Die Folgen gibt es [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":23878,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[36],"tags":[],"class_list":["post-23724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-expert-talks-de"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Expert Talks Podcast: IT Self-Service im Unternehmen \u2013 ohne Kontrollverlust - devicenow<\/title>\n<meta name=\"description\" content=\"Mehr Eigenst\u00e4ndigkeit f\u00fcr Mitarbeitende \u2013 ohne Kontrollverlust? Expert Talks von devicenow \u00fcber Self-Service, Governance und smarte IT-Prozesse.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devicenow.com\/de\/expert-talks-autonomie-by-design\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Expert Talks Podcast: IT Self-Service im Unternehmen \u2013 ohne Kontrollverlust - devicenow\" \/>\n<meta property=\"og:description\" content=\"Mehr Eigenst\u00e4ndigkeit f\u00fcr Mitarbeitende \u2013 ohne Kontrollverlust? 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