Technical Implementation Specialist

Job ID:
16260
Location:
Barcelona, Spain, Hybrid
Contract:
Permanent, full-time

About us

Devicenow offers Device as a Service for workplace IT hardware on a global scale, by integrating end-user devices and managed IT support. We revolutionize the Device as a Service industry – the only thing missing is you!

At devicenow, we believe that people create the essence of a company, shaping its culture with every interaction, idea, and shared experience. We are searching for talented individuals who can bring a blend of passion and expertise to our team and help us shape the future of devicenow. Join us to become a part of an ambitious team of change-makers and build a fulfilling career with us.

Your role in the team

We are seeking a Technical Implementation Specialist with hands-on experience in API integration, technical consultation, and customer support.

Your responsibilities

  • Provide expert support to customers during API implementation, explaining functionality in detail.
  • Consult with customers on best practices to ensure efficient and scalable API implementation.
  • Assist customers in conducting User Acceptance Testing (UAT), ensuring all requirements are met.
  • Update and maintain clear, comprehensive technical documentation, including API usage guides and troubleshooting procedures.
  • Facilitate effective communication between customers and developers, ensuring smooth technical collaboration.
  • Track, prioritize, and manage technical issues or bugs during the implementation process.
  • Collaborate with internal teams to identify and resolve bugs promptly, ensuring a seamless customer experience.
  • Conduct thorough testing of APIs to validate bug fixes and verify system enhancements.
  • Ensure the implementation process aligns with both functional and business goals.
  • Continuously monitor post-implementation performance to address any emerging issues or optimizations.

What we expect from you

  • 1-2 years of experience in roles such as Implementation Manager, QA Specialist, Application Manager, or Project Manager.
  • Fluent in English, with excellent verbal and written communication skills.
  • Hands-on mentality, with a proactive and solution-oriented approach.
  • Familiarity with ServiceNow (SNOW) or similar platforms is required.
  • Business knowledge of the Device-as-a-Service (DaaS) market is a plus.

What devicenow can offer you

  • Be part of a rapidly expanding industry and take advantage of unique career opportunities.
  • Investment in your growth and skill acquisition through comprehensive onboarding, training, and career advancement opportunities.
  • Flexible hybrid working model – work from home or office, visit our offices around the world.
  • Enjoy a competitive salary package.
  • Regular team and company social events.

Apply now!

Technical Implementation Specialist
    Privacy policy*
    Peripherals
    MacOS Docking Station
    Windows Docking Station
    Mouse and Keyboard
    Headset Cabled
    Headset Bluetooth incl. ANC
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    Work stations
    Win Performance (CAD Workstation)
    CPU: i7
    RAM: 32
    Capacity: 1 TB
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    Desktops
    Win Standard
    CPU: i5
    RAM: 16
    Capacity: 512 GB
    Win Performance
    CPU: i7
    RAM: 32
    Capacity: 512 GB
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    Monitors
    24'' Monitor
    27'' Monitor
    24'' Monitor (USB-C)
    27'' Monitor (USB-C)
    34'' Monitor (USB-C)
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    Tablets
    iOS Standard (iPad 10.9)
    Capacity: 64 GB
    iOS Performance (iPad Pro 11)
    Capacity: 256 GB
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    Smartphones
    iOS Entry (iPhone SE3)
    Capacity: 64 GB
    iOS Standard (iPhone 16)
    Capacity: 128 GB
    iOS Performance (iPhone 16 Pro)
    Capacity: 256 GB
    Headset iOS (AirPods Pro 2)
    Android Standard (Samsung A55)
    Capacity: 128 GB
    Android Performance (Samsung S24)
    Capacity: 128 GB
    Headset Android (Galaxy Buds Pro 2 Wireless)
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    Laptops
    MacOS Entry
    Screen: 13''
    CPU: M3
    RAM: 16
    Capacity: 256 GB
    MacOS Standard
    Screen: 14''
    CPU: M3
    RAM: 16
    Capacity: 512 GB
    MacOS Performance
    Screen: 14''
    CPU: M3 Pro
    RAM: 36
    Capacity: 1 TB
    Win Standard
    Screen: 14''
    CPU: u5
    RAM: 16
    Capacity: 512 GB
    Win Performance
    Screen: 15''
    CPU: u7
    RAM: 32
    Capacity: 512 GB
    Win Standard (Convertible)
    Screen: 13'' - 14''
    CPU: u5
    RAM: 16
    Capacity: 256 GB
    Win Performance (Convertible)
    Screen: 13'' - 14''
    CPU: u7
    RAM: 32
    Capacity: 512 GB
    Win Performance (CAD Workstation)
    Screen: 16''
    CPU: i7
    RAM: 32
    Capacity: 1 TB
    Begin your journey with DaaS with our Essential IT Subscription.