IT Support & System Administrator

Job ID:
17245
Location:
Barcelona, Spain, Hybrid
Contract:
Permanent, Full-time

About us

Devicenow offers Device as a Service for workplace IT hardware on a global scale. We revolutionize the Device as a Service industry – the only thing missing is you!

At devicenow, we believe that people create the essence of a company, shaping its culture with every interaction, idea, and shared experience. We are searching for talented individuals who can bring a blend of passion and expertise to our team and help us shape the future of devicenow.

Join us to become a part of an ambitious team of change-makers and build a fulfilling career with us.
*In this job advertisement, the masculine form is used throughout. In accordance with the General Act on Equal Treatment, these designations are not to be regarded as gender-specific.

Your role in the team

As an IT Support and System Administrator, you will be responsible for ensuring that our employees' day-to-day work runs smoothly.

Your responsibilities

  1. Microsoft 365 Administration
  • Administration of user accounts, groups and authorizations
  • License management for Office 365
  • Administration of Exchange Online (mailboxes, distribution lists)
  • SharePoint and Teams administration
  • OneDrive for Business administration
  1. MDM (Mobile Device Management) & Endpoint Management
  • Management of devices via Intune or other MDM solutions
  • Enforcing security policies for mobile and desktop devices
  1. IT Support & Troubleshooting
  • Remote support for end users with hardware and software problems
  • Analysis and troubleshooting of network, server or cloud problems
  • Monitoring of backup processes and recovery
  1. Web server & Domain administration
  • Monitoring and troubleshooting of web servers (e.g. for the company website)
  • Administration of domains, DNS entries and certificates
  1. Helpdesk & IT Service management
  • Introduction and administration of helpdesk software
  • Ticket processing and user support

What we expect from you

  • Proactive approach to identifying issues and developing solutions to ensure smooth service delivery and customer satisfaction.
  • Excellent communication skills in English.
  • Clear and understandable communication with non-technical users.
  • German and/or Spanish language skills are a plus.
  • Basic scripting (PowerShell, Bash, Python for automation) and basic understanding of networks would be desirable (VPN, Firewall, TCP/IP, DNS, DHCP).

What devicenow can offer you

  • A unique opportunity to enter a fast-growing industry and learn from experienced professionals.
  • Investment in your development through comprehensive onboarding, training, and career advancement opportunities.
  • Flexible hybrid working model—work from home or office, and visit our offices around the world.
  • Enjoy a competitive salary package.
  • Supplementary health insurance.
  • Access to EdenRed benefit.
  • Urbansportsclub membership.
  • Modern office in a central downtown location.
  • Top-of-the-line IT equipment, including Apple Business Phones and curved monitors.
  • Regular team and company social events.
  • A dynamic, supportive, and international team environment that values growth and collaboration.

Apply now!

IT Support & System Administrator
    Privacy policy*
    Peripherals
    MacOS Docking Station
    Windows Docking Station
    Mouse and Keyboard
    Headset Cabled
    Headset Bluetooth incl. ANC
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    Work stations
    Win Performance (CAD Workstation)
    CPU: i7
    RAM: 32
    Capacity: 1 TB
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    Desktops
    Win Standard
    CPU: i5
    RAM: 16
    Capacity: 512 GB
    Win Performance
    CPU: i7
    RAM: 32
    Capacity: 512 GB
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    Monitors
    24'' Monitor
    27'' Monitor
    24'' Monitor (USB-C)
    27'' Monitor (USB-C)
    34'' Monitor (USB-C)
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    Tablets
    iOS Standard (iPad 10.9)
    Capacity: 64 GB
    iOS Performance (iPad Pro 11)
    Capacity: 256 GB
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    Smartphones
    iOS Entry (iPhone SE3)
    Capacity: 64 GB
    iOS Standard (iPhone 16)
    Capacity: 128 GB
    iOS Performance (iPhone 16 Pro)
    Capacity: 256 GB
    Headset iOS (AirPods Pro 2)
    Android Standard (Samsung A55)
    Capacity: 128 GB
    Android Performance (Samsung S24)
    Capacity: 128 GB
    Headset Android (Galaxy Buds Pro 2 Wireless)
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    Laptops
    MacOS Entry
    Screen: 13''
    CPU: M3
    RAM: 16
    Capacity: 256 GB
    MacOS Standard
    Screen: 14''
    CPU: M3
    RAM: 16
    Capacity: 512 GB
    MacOS Performance
    Screen: 14''
    CPU: M3 Pro
    RAM: 36
    Capacity: 1 TB
    Win Standard
    Screen: 14''
    CPU: u5
    RAM: 16
    Capacity: 512 GB
    Win Performance
    Screen: 15''
    CPU: u7
    RAM: 32
    Capacity: 512 GB
    Win Standard (Convertible)
    Screen: 13'' - 14''
    CPU: u5
    RAM: 16
    Capacity: 256 GB
    Win Performance (Convertible)
    Screen: 13'' - 14''
    CPU: u7
    RAM: 32
    Capacity: 512 GB
    Win Performance (CAD Workstation)
    Screen: 16''
    CPU: i7
    RAM: 32
    Capacity: 1 TB
    Begin your journey with DaaS with our Essential IT Subscription.